Access all customer interactions in one place, social crm at scale.

See how easy it is to manage all social conversations and delight your customers.
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Interaction History

Having the full history of your customer interactions is key to manage your relationships effectively. Sentiment gives you the tools to do just that.

Key features of social CRM

Sentiment includes a full audit history of every interaction you or your team ever make with a customer. You can view the full conversation history, to enable you to provide better and more efficient customer service every time. Sentiment is the only tool on the market to provide such detailed interaction history.

Integrate with ease

Sentiment includes the ability to integrate with a range of 3rd party systems and CRMs, meaning your social interactions can be accessed in real-time in additional multi channel CRMs your sales or marketing teams may use.

API's available.

Other features

Web Chat
Command and Control

Try Sentiment for free for 14 days.